Privacy Policy for MbuniGroup
At MbuniGroup, we prioritize the privacy of our users and are committed to ensuring that your personal information is protected. This policy outlines how we collect, use, share, and safeguard your personal information when you use our website and services. By accessing or using our website, you agree to the terms described in this policy.
1.1. Personal Information Provided by You
To use the services offered by MbuniGroup, you may need to create an account. This involves providing personal details such as your name, email address, phone number, shipping address, and payment details. The information you share with us will be used to provide personalized services, communicate with you, and facilitate transactions.
1.2. Location Data
When using our services, we may collect information about your location to ensure we provide accurate and timely deliveries. Your location is tracked through the services you use, such as our mobile applications or website.
1.3. Payment Information
For transactions, MbuniGroup requires payment details, including credit card numbers, debit cards, mobile financial services, or bank account information, depending on the payment method you choose.
2.1. Web Browser Information
When you visit our website, we automatically collect information that your web browser shares, including IP addresses, browser types, the pages you visit, and the time spent on the site. This helps us analyze and improve our website and services.
2.2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. Cookies help us remember your preferences, improve site functionality, and analyze user activity. You can adjust your browser settings to disable cookies, but this may impact the functionality of the site.
3.1. Service Delivery
The information you provide allows us to fulfill your orders, deliver products, and communicate about your transactions. We may also use your contact details for promotional purposes and updates about MbuniGroup’s services.
3.2. Improving User Experience
We use your data to improve our website’s performance, enhance our services, and provide a more personalized experience based on your browsing behavior.
3.3. Marketing and Advertising
With your consent, we may send you promotional offers related to our services. We also work with third-party advertisers who may use cookies to display targeted ads based on your previous visits to our site.
4.1. Third-party Services
We may share your information with third-party service providers who help us in processing payments, delivering products, and improving site functionalities. These third parties are obligated to safeguard your data in compliance with our privacy policy.
4.2. Legal Compliance
In certain circumstances, we may disclose your personal information if required by law or to comply with legal processes such as court orders.
We implement robust security measures to protect your personal information against unauthorized access, alteration, and destruction. However, please be aware that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6.1. Access and Update Information
You have the right to access and update your personal information. You can modify or delete your account details through your profile on our website or by contacting our customer support.
6.2. Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by following the unsubscribe link in those communications.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us at:
MbuniGroup Customer Support
Email: support@mbunigroup.com
Phone: +255 123 456 789
Address: [Your Company Address Here]
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